As your professional Dog walker & Pet sitter I am qualified in Dog First Aid, fully insured, criminal record checked through Disclosure Scotland and a member of Dogs Trust.
First time customers will have a £3 Meet & Greet at their home prior to the commencement of services. This is for everyone to get to know each other and for you as a customer to feel that I am the right fit for your dog/pet.
The Meet & Greet consists of us discussing the service(s) you are needing, which may include the following -
collection of keys, collection and drop off logistics of your dog, signing paperwork, a temperament check and mini tester walk. I will need to be informed on where your pet supplies are kept, for example - cleaning supplies, pet food, puppy pads, pet bedding and any other items your pet may need of use during my care.
WilderNess Walkies - Terms and Conditions 1. All clients will be deemed to have accepted Lisa Williams of WilderNess Walkies terms and conditions (as laid out here) on signature of the contract. 2. Lisa Williams of WilderNess Walkies will not confirm any booking until a consultation has been carried out with the client and the contract, with full details of client requirements, has been signed by the client. 3. Full payment for services must be paid prior to any service commencement via cash or bank transfer. 4. The client must provide all items necessary for pets to be adequately cared for in the client's absence. (i.e., food, medication, ID tags, collars etc). Should pets require any additional supplies whilst in the care of Lisa Williams of WilderNess Walkies, these will be purchased and added to the bill. 5. If it is necessary for keys to collect or drop off your dog(s), the client will give a spare key or cut a key for Lisa Williams of WilderNess Walkies. Keys will be kept safely in her care and returned on termination of services. 6. The client must provide Lisa Williams of WilderNess Walkies with the name and contact number of someone capable of making a decision relating to the pet(s) in an emergency. If the contact is not available WilderNess Walkies reserves the right to consult with a veterinary surgeon and then make a decision which is in the best interests of the animal. 7. The client is responsible for any veterinary bills, no matter how they are incurred, whilst pets are in the care of Lisa Williams of WilderNess Walkies. 8. Lisa Williams of WilderNess Walkies must be alerted to any behavioural problems with their pets at the time of booking. Failure to do so may result in additional charges or cancellation of any future contract. 9. Although Lisa Williams of WilderNess Walkies holds Public Liability insurance, wherever possible pets should be insured by the client. WilderNess Walkies reserves the right to refuse a booking for any animal which is not insured. 10. Lisa Williams of WilderNess Walkies will care for your animal as you would, and whilst we will make every effort to ensure your pet is well looked after in your absence, WilderNess Walkies cannot be held liable for any loss, injury or death to a pet either inside or outside of the home whilst in our care. 11. In accordance with The Veterinary Surgeon Act of 1966 Schedule 3 Lisa Williams of WilderNess Walkies can perform emergency first aid and CPR on your dog if seemed necessary. Terms and Conditions - Dog Walking 1. Cancellations - for cancellations of walks for a period of 1 week or more one months' notice is required. For cancellations of 1 or 2 days walks a weeks' notice is required. If the required notice is not given charges will be applied in full for the cancelled period. 2. All dogs being exercised must be fully vaccinated and on a regular flea and worm control regime. 3. All dogs being walked will undergo a trial period to ensure that they are adequately trained and socialised. 4. WilderNess Walkies reserves the right to cancel the contract at any time & with immediate effect if the dog does not respond well to the walker and/or other dogs. 5. All dogs will be exercised on a lead unless prior agreement has been reached with WilderNess Walkies and a disclaimer form has been signed. 6. The walker will apply personal judgment and cut short a walk, if necessary, because of extreme weather conditions (for example - heat, thunder storms) for the safety of both the dogs and the walker. 7. If dogs require a quick towelling off after walks towels must be provided and left by the front door. 8. If you bitch is in heat, they will not be allowed to join the group walks for the time being and will have to be transferred to solo walks instead.